If you are reading this, then chances are that something unexpected had just happened on your trip and you need to file a travel insurance claim. But what happened? Was it a lost bag, a cancelled flight, a long delay, or a medical emergency? Whichever the case, you don’t have to panic since you bought a travel insurance that can cover for any travel uncertainties like these. However, to get compensated for your loss or what may be, you will need to file a claim.
Even though this post talks about mistakes you should avoid when filing a travel insurance claim, if you need to know how to file a travel insurance claim, you can check out our earlier article on how to file a travel insurance claim. For now, let us look at some of the most common mistakes people make in the travel insurance claim process.
The process of filing a travel insurance claim may seem overwhelming if you’re not familiar with it. And so, you are prone to make some mistakes that professionally should be avoided. That is why, it’s important to know the mistakes you should avoid so that you don’t get your travel insurance claim denied. This guide will walk you through 6 mistakes you should avoid when filing a travel insurance claim.
Mistakes You Should Avoid When Filing a Travel Insurance Claim
1. Incomplete or Inadequate Paperwork
This is the most common obstacle to getting a travel insurance claim paid. Filing an accurate claim requires diligence and having your travel documents and receipts ready and well-organized. If your insurance paperwork is incomplete, it could render your travel insurance claim denied. Also, if you cannot prove you have a claim, you will not be compensated.
2. Bad Timing
It is important to be time conscious. The issue of timing or waiting too long to file the required paperwork for your claim is something that you should avoid. Normally, you have 90 days from the date of your loss to submit your claim. If you miss this deadline, you could get an automatic denial from your travel insurance company.
3. Filing an Invalid Claim
When it comes time to file a travel insurance claim, many travelers do not read the fine print of their policies. Just because a plan says, ‘trip cancellation,’ does not mean that you should cancel your trip for just any reason. It’s important for travelers to understand what situations are covered and not covered before they make any decisions about that would result in an insurance claim.
For example, getting involved in a car accident while on the way to the airport could be a covered situation, but cancelling your trip because you do not want to travel anymore isn’t something your travel insurance would cover. Therefore, you should avoid filing an invalid claim by understanding what is in your travel insurance policy before you leave.
4. Exaggerating Your Losses.
Imaging cancelling your trip and going home to file a claim for trip interruption because of a serious covered illness which was not in the case “serious.” And then, your claims denied. You might ask, how would the insurance company find out? Well, insurance companies have a good well of investigating claims. For example, their claim investigators would request your medical records from the doctor you saw. And when they discover that you were diagnosed with a minor ailment and that the doctor did not advise you to interrupt your trip… (you should know the rest of the story).
Even though it is tempting, it is wrong to exaggerate the details of an illness, injury, theft, or other loss to get money from your travel insurance plan. Do not do this! When you misrepresent the facts in a claim, it is called travel insurance fraud.
5. Filing a Claim for an Excluded Event
Before filing a claim, make sure that the event you are claiming for is covered by your policy. Most travel insurance policies have exclusions. So, if you try to file a claim for an excluded event, it will be denied.
6. Forgetting to Check Your Plan Limits
Every plan has specific coverage limits for each benefit, which are outlined in the plan documents. Therefore, it is important to keep these limits in mind. You can split up your expensive jewelries and other items between two checked bags, so that if one goes missing you will not lose everything. Also, document your suitcase contents with photos and receipts just in case you need to file a claim.
Tips for Filing a Successful Travel Insurance Claim
If you need to make a claim on your travel insurance, there are a few things you can do to make the process smooth and successful:
- Read your policy carefully before you travel
- Make sure you understand the requirements for making a claim
- Be prepared to provide supporting documentation
- Keep all your documentation in one place
- Keep track of deadlines
- Be patient
- Follow the instructions for filing a claim
Documents You May Require for Filing a Travel Insurance Claim
To make a travel insurance claim, you will need to provide the following documents:
- A copy of your travel insurance policy and claim form
- A copy of your travel itinerary
- Any relevant receipts or documentation relating to your claim
- A copy of your passport
- A copy of your travel medical insurance policy (if applicable)